Platform Policy

Service Policy

Welcome to TheTraders360.com (“Platform”, “we”, “our”, “us”). TheTraders360.com is a B2B marketplace connecting buyers with verified premium suppliers.

1. Nature of the Platform

The platform provides:

  • Supplier business listings (Premium only)
  • Product and service listings
  • RFQ (Request for Quotation) tools
  • Buyer–seller communication features
  • Promotional visibility services

We act solely as an intermediary technology platform and do not:

  • Manufacture products
  • Store or ship goods
  • Process payments between users
  • Act as buyer or seller in transactions

2. Membership Structure

2.1 Premium Seller Subscription (Paid)
  • Create supplier profiles
  • List products/services
  • Receive buyer inquiries
  • Appear in search results
  • Access promotional features

Premium subscriptions are billed in advance, offered on recurring billing cycles (monthly, quarterly, or annual), and auto-renew unless canceled before renewal.

Seller benefits remain active only during the paid subscription period.
2.2 Buyer Access (Free)
  • Browse supplier listings
  • Search products
  • Submit RFQs
  • Contact Premium sellers

Buyers are not charged subscription fees for basic access.

3. Subscription Terms for Sellers

  • Payments recur unless canceled
  • Non-payment may suspend listings
  • Cancellation stops future renewals only
  • No partial refunds for unused time

Sellers are responsible for managing subscription status.

4. User Responsibilities

  • Provide accurate business information
  • Comply with applicable laws
  • Avoid misleading or deceptive practices
  • Maintain account security
  • Respect intellectual property rights

Sellers are solely responsible for product accuracy, pricing, and fulfillment.

5. Transactions Between Users

  • No guarantee of product quality or authenticity
  • No guarantee of payment completion
  • No mediation of contractual obligations
  • No liability for disputes
All agreements occur directly between buyers and sellers. Users should perform proper due diligence before entering agreements.

6. Content & Listing Standards

  • Illegal or restricted goods
  • Counterfeit or infringing products
  • False or misleading claims
  • Offensive or harmful content
  • Spam or abusive communication

We may remove listings or suspend accounts without prior notice if violations occur.

7. Account Suspension & Termination

  • Policy violations
  • Fraudulent activity
  • Subscription abuse
  • Actions harming platform integrity
No refunds will be issued for suspensions caused by policy violations.

8. Limitation of Liability

  • Financial losses
  • Business interruption
  • Missed opportunities
  • Indirect or consequential damages
  • User-committed fraud

Use of the platform is at your own risk.

9. Intellectual Property

  • Sellers retain ownership of uploaded content
  • Sellers grant platform a non-exclusive license to display listings
  • Unauthorized use of platform branding is prohibited

10. Service Modifications

  • Change subscription pricing
  • Modify features
  • Update promotional benefits
  • Amend policies

Continued platform use indicates acceptance of updates.

11. Policy Updates

This policy may be revised periodically. Updates take effect upon publication on the website.

12. Contact Information